Most questions are answered below. If you can't find what you need, email us and we'll get back to you within two business days.
Frequently asked questions
What is EndoAI?
EndoAI is a private companion for living with endometriosis. It lets you track symptoms in under 90 seconds a day, see patterns in your own body over time, and prepare organised information for your healthcare appointments. It is a tracking and education tool — not a medical device, and it does not provide diagnosis or treatment.
How do I sign in?
You can sign in with Apple, Google, or an email and password. If you don't receive a password-reset or confirmation email, check your spam folder and make sure you entered the correct address.
How do I export or delete my data?
Open the Profile tab in the app. You can export all of your data as a JSON file, or permanently delete your account and all associated data. Deleting your account removes your data from our servers within 30 days. You can also email support@endoaiapp.co.uk with the subject "Delete My Account".
What is EndoAI Plus and how do I manage it?
EndoAI Plus is an optional subscription that unlocks unlimited Companion conversations, your full Story Archive, Doctor Report export, and the complete Health Intelligence view. It's billed monthly or yearly through your Apple ID. You can manage or cancel anytime in your device's Settings → Apple ID → Subscriptions. Use "Restore purchase" on the EndoAI Plus screen if you've changed devices.
Does EndoAI work offline?
Yes. Daily check-ins are saved on your device and sync automatically when you're back online, so a check-in is never lost.
Is my health data private?
Yes. Your health data is stored with Row-Level Security so only you can access it, encrypted in transit and at rest. We never sell your data and never use it to advertise to you. See our Privacy Policy for full detail.
Can EndoAI tell me if I have endometriosis?
No. EndoAI shares observations and patterns from the information you log to help you and your healthcare professional have a more informed conversation. It cannot and does not diagnose, and it is not a substitute for professional medical care.
Still need help?
Email us and we’ll get back to you within two business days.
Email support@endoaiapp.co.uk